Online Therapy Fees & Policies

Initial Meeting – free 15 minutes

Meeting a therapist before deciding to take part in paid therapy provides a chance for the therapist to learn your goals, wants, needs and make a decision about the best way forward. In rare occasions the therapist may decide they are not the best person to support you. In those cases the therapist will assure you are signposted to alternative services or contact details.

Fees

I am passionate about accessible therapy and as such do provide some spaces for those on low incomes, please contact me to enquire.

• All therapy sessions are 50 minutes, with a fee of £120.
• Block bookings of four sessions are discounted to a fee of £400.

Sessions are typically weekly, particularly at the beginning of therapy. Frequency can be reviewed depending on your needs.

Staying Safe

Each appointment in therapy is you choosing to work towards a healthier version of yourself. Being committed to yourself through therapy can be challenging, but working with your therapist to overcome those challenges can provide meaningful benefits to your life. It is appreciated that there may be times when attending the appointment is difficult. However, providing consistent attendance is important for your journey to achieving your therapy goals. 

Given the importance of providing a service to as many people who can access it, there are policies in place to balance the need of those taking part already, and those who are waiting a chance for appointments. 

Cancelling Appointments

Changes to schedules and life events can mean appointments need to be moved or cancelled. If you would like to move your appointment, please contact me as soon as possible to reschedule, this must be at least 48 hours before the scheduled appointment. If you would like to cancel a therapy session you can with 48 hours notice and a full refund will be issued. After the 48 hour point, a refund is no longer possible. 

Late considerations

To provide you with the best service, it is important the full allocated time is used. At times, lateness can happen to us all. As such, there is a maximum 15 minute grace period for you to attend your scheduled therapy appointment. If you are more than fifteen minutes late, the session will need to be cancelled. As such, the cancellation fee will occur. If you are having difficulty accessing the online therapy appointment, please email me to resolve it: contact@regenpsychology.com

Crisis

If in a crisis please contact emergency services, this applies if a risk to yourself or others (999).